FogBugz as a help desk application
Kiere: "After using my new help desk system for about 100 tickets and 45 knowledge base articles, I can honestly say this has been my favorite tool yet. It is fast, productive and simple."
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Joel Spolsky 09 Nov 2006 00:12:42 ESTSource: http://www.joelonsoftware.com/items/2006/11/09.html
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